FAQs

Can I collect my order?

Dear2Us is an online store only, All gift boxes are delivered to you!

How long does delivery take?

We work with a range of courier services to make sure we get your gift to that special someone in pristine condition. 

North Island: 1 - 2 business days. 

South Island 2 - 3 business days. 

Do you do weekend delivery?

Yes, we offer a Saturday delivery. 

Do you accept international payments?

Yes we do!, but the delivery address must be in New Zealand. 

Can alcohol be added to my gift box?

We are currently in the process of obtaining a liquor licence. Sign up to our mailing list to stay updated with all the exciting things we have got coming.

I have another question

Please email info@dear2us.co.nz or complete the Contact Us form.